The Diagnostic Clinic
The Diagnostic Clinic is a governance-grade diagnostic book for clinic leaders operating under complexity.
It is not a how-to.
It is not an optimization guide.
It does not offer tactics, templates, or execution plans.
Instead, it provides a structured way to see where clinics quietly lose leverage—through absorbed dysfunction, cognitive overload, misaligned systems, and decisions made too late to matter.
This book is designed for leaders who feel:
busy but constrained
full but fragile
productive without clarity
It helps answer questions most clinics never slow down enough to ask:
Where are we compensating for poor design with human effort?
Which problems are structural, not behavioral?
What decisions are we avoiding by staying operationally busy?
Where is value eroding without obvious failure?
Each chapter diagnoses a common pressure point in modern clinics—patient flow, EMR friction, burnout, revenue leakage, virtual care, culture—not as operational problems, but as governance failures.
The book is meant to be read alongside the Clinic Operations Self-Audit, allowing leaders to interpret scores with judgment rather than urgency.
The Diagnostic Clinic is for clinic owners, medical directors, and leadership teams who understand that:
clarity must precede effort
authority compounds when protected
and not all problems should be solved by doing more
This is a decision-shaping instrument for leaders who want fewer actions and better ones.
